Business English for Customer Care

Upper Madison College

Цена
school-reference
detail

Теми на курса

Слушане, Говорейки, произношение, четене, писане, речник, граматика и дейности

Разписание на класа

Продължителност на класа
8 седмици
Начални дати
04 ное 2024, 13 яну 2025 и 10 фев 2025
Занятия седмично
28 lessons per week (всеки урок продължава 45 мин.)
Учебни дни
понеделник - петък
Училищни ваканции
23 дек 2024 - 03 яну 2025

UMC не предлага обучение по време на почивните дни изброени отгоре. Училището не предлага компенсация за тези дни, така че бъдете сигурни, че внимателно сте избрали началната дата.

Учебно време

Сутрешна сесия
9:00 - 12:15
Следобедна сесия
13:00 - 14:30

Програмата на класа може да бъде променена според заетостта и сезона.

Описание на курса

This program is designed for high intermediate and advanced level students who are trying to improv their English which will be essential in a modern business field.
This course is beneficial if you want to work in sales or customer service department of a company, or you might have direct contact with customers in a bank, hotel or restaurant. Or perhaps, you speak to customers on the phone from a helpdesk or a call center. In all these situations, you need language skills and specific techniques to be able to communicate successfully.
Business English for Customer Care (BECC) not only offers expressions and vocabulary, it also addresses strategies related to the effective use of English in a business context.

Ниво на класа

Междинен
Висока междинни
Разширено
През първият Ви учебен ден ще държите тест, който да определи нивото Ви и Вашия клас. Можете също така да вземат този тест преди пристигането си Торонто.

Брой студенти в клас

Средно 10 студенти
Максимално 14 студенти

Възраст на студента

Възраст 14 години и по-възрастни

Сертификат

В края на курса ще Ви бъде издаден сертификат за завършване.
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Снимки

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reviews

Мнения

86% препоръчително

според 7 мнения
5 звезди
6
4 звезди
0
3 звезди
0
2 звезди
0
1 звезда
1
Качество на обучението
Учебна база
Социални занимания
Местонахождение на училището
Настаняване

"Was a nice experience and I learned so new things"

Kristof Ivancsy, студент от Австрия

It was good, but I was in a lvl 11 class and it was to easy for me. Thats like the only thing I found bad. Everybody was nice to me...

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Моите оценки за това училище

Качество на обучението
Учебна база
Социални занимания
Местонахождение на училището
Продължителност на обучението
1 седмица
Дата на обучението
12 Aug 2024 - 23 Aug 2024
Бихте ли препоръчали това училище?
Да
Това е удостоверен преглед. Този студент e резервирал курс на обучение в това училище Language International.
Lama Rahman, regional Marketing Manager at Upper Madison College responded to this review.
04 September 2024

Thank you Kristof for your review.
It was a pleasure having you at school and sorry regarding your level but we are placing students according to the placement test they do. sometimes test is not that accurate so we do have other measurements in place as to repeat the test after one week or if student gets high mark after 2 weeks, he/she would be moved to higher level. Unfortunately due to your short time registration, it was hard to fix such issue.
I really wish you the best in your future and would love to have you again for other programs.
Good luck dear Kristof.

"Clean, friendly, helpful and good to remember to."

Kristof Doboczy, студент от Канада

On the first day I was put in the wrong group but apart from that my experience with the school is very good. The teachers are kind, helpful, friendly and so are the students. Right now I can’t think of anything what I didn’t like. The school trips were also very good.

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Моите оценки за това училище

Качество на обучението
Учебна база
Социални занимания
Местонахождение на училището
Продължителност на обучението
3 седмици
Дата на обучението
10 Jul 2023 - 4 Aug 2023
Бихте ли препоръчали това училище?
Да
Това е удостоверен преглед. Този студент e резервирал курс на обучение в това училище Language International.
Lama Rahman, regional Marketing Manager at Upper Madison College responded to this review.
23 August 2023

Thank you kristof for taking the time to write a review. It is highly appreciated.
It was a pleasure having you this Summer.
On behalf of Upper Madison college, I would like to apologize for the first day mistake and the only excuse that we were super busy with the biggest intake during 2023 which push us to act fast to accommodate all the students needs at their first day and as a result I didn't take the time to read carefully the full instructions and sent you to the wrong group. Sorry again for this mistake.
UMC is happy that you had good time during your period of program and looking forward to have you again in the future.
Good luck

"Exceeded my expectations"

Eduardo Da Conceição Alves, студент от Бразилия

I liked all of the teachers so much. The environment was so good and all the staff were caring.

The school was located at an easily accessible region.

I loved my classmates; all of them came from different parts of the world.

My homestay was awesome. They were attentive and helpful. I recommend them.

I now feel more confident about my English skills. I have improved my English a lot.

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Моите оценки за това училище

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Настаняване
Продължителност на обучението
1 седмица
Дата на обучението
14 Sep 2015 - 25 Sep 2015
Бихте ли препоръчали това училище?
Да
Това е удостоверен преглед. Този студент e резервирал курс на обучение в това училище Language International.

"I absolutely loved UMC for several reasons."

Kamilya Zhumayeva

First, the teachers and staff here were very good. They were always friendly towards students. From the very beginning, they did everything so students would feel home at UMC.

Second, I liked all my classmates! All of them came from different parts of the world, and by talking with them I learned more about different cultures and countries.

UMC was something new for me, and I am happy to have been part of this school!

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Продължителност на обучението
11 седмици
Дата на обучението
13 Jul 2015 - 28 Sep 2015
Бихте ли препоръчали това училище?
Да

"Excellent!"

Ada Yu

My experience at UMC was great! The staff there were very nice and willing to help whenever I needed their help. The teachers there were patient; if you had questions, they were more than happy to explain it to you. UMC is located right next to the subway station which made the commute easier. UMC also had an English only policy which encourages us to speak English as much as we can on campus. I think this really helped me with my speaking skills.

UMC is located in the centre of north Toronto - there's a big supermarket next to the school which was really convenient.

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Качество на обучението
Учебна база
Социални занимания
Местонахождение на училището
Настаняване
Продължителност на обучението
11 седмици
Дата на обучението
15 Jun 2015 - 4 Sep 2015
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Да

"Best experience in Canada"

Ariel Johh

I really liked UMC; it was my one my best experiences in Canada. The teachers were really friendly and helpful. I made friends with so many people from different countries. I have improved my English a lot. I now feel more confident about my speaking and writing skills.

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Качество на обучението
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Продължителност на обучението
5 седмици
Дата на обучението
8 Jun 2015 - 17 Jul 2015
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Да

"I really do not recommend this school"

louise FRANCOIS, студент от Франция

If your journey is less than 1 month, don't waste your time in this school. Everyone is nice but the quality of classes is not good. A lot of teachers were absent and during some classes we just played games and watched movies.

The social activities were organized during the class time and not during the weekend. There were no free activities during the weekend.

I reserved a one week super intensive class (30 courses) and I almost did not have any classes. The school didn't want to reimburse me.

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Качество на обучението
Учебна база
Социални занимания
Местонахождение на училището
Продължителност на обучението
1 седмица
Дата на обучението
3 Aug 2015 - 10 Aug 2015
Бихте ли препоръчали това училище?
Не
Това е удостоверен преглед. Този студент e резервирал курс на обучение в това училище Language International.
UMC, Staff at Upper Madison College responded to this review.
27 August 2015

Hi Louise,

On behalf of UMC we would like to apologize for your unpleasant experience. We are sad to hear that you did not enjoy your time at UMC. Unfortunately, you came on a rare week. The week that you started, Monday was a Statuary Holiday, which is why you started on Tuesday, rather than on Monday, which your agent (Language International) informed you before you registered with the school. In addition, you arrived on the last week of the term, which is quite hectic. We have final exams, and activity day and a field trip. Which is probably why you feel there was not enough lessons.

We do not understand why you were expecting activities on the weekend because most schools do not provide such services. We apologize if you were misinformed.

In regards to teachers being absent, this did not happen as we had teachers conducting each class, each day.

Due to the circumstances, we offered you an extra day of classes to supplement the Statuary Holiday that you missed. Unfortunately, you decided not to come.

If you have any questions or concerns, please feel free to contact us at any time.

Thanks,

UMC Team

visa

Помощ за виза

Не можем да кандидатстваме за виза от името на студентите, но училището може да Ви осигури цялата документация, от която се нуждаете.

Вашето писмо за приемане ще получите по пощата без допълнителни такси. Ако желаете да получите документи си по експресна поща, ще трябва да заплатите C$ 75, когато се регистрирате.

Полети и транспорт от летището

Please note that we do not book flights for our students. If you are researching airfare costs, we recommend using Kayak.com, a search engine that lets you compare flight options from your home country to Торонто based on your budget, schedule and preferences.

Пътническа застраховка

Обучението в чужбина е безпроблемно с покритието на застраховките здравна и лични вещи от Language International. Когато резервирате курс при нас, можете да изберете да закупите международен план на застраховка, който обхваща не само стойността на лечението, но и загуба на лични вещи. Трябва да резервирате застраховката си когато се регистрирате.

Научете повече за нашия застрахователен план »

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